We aim to process your refund or exchange within seven working days of receipt of the returned goods. Please include a covering letter with your details and instructions on how you wish us to proceed. All goods sent for refund or exchange must be sent via Royal Mail Special Delivery or by Registered Post if posted in the Republic of Ireland.
HOW TO RETURN GOODS BY POSTĪll goods returned for exchange or refund must be fully insured by you at your own expense. This is for added security and ensures we can process your refund or exchange as speedily as possible. Please call on 02890 269 585 or e-mail at and inform us that you are intending to return an item. Please use the returns label we provide with all orders. Please ensure that any goods returned for exchange or refund are in the same condition in which they were received by you (unworn and unmarked), along with all the packaging and paper-work that was provided with the goods. If you change your mind, or are unhappy with the item you have purchased you may return it to us for an exchange or full refund within 14 days of receipt of your order. If you have chosen to Pay by Finance, then the goods must be delivered to the billing address on the application. A tracking reference will be provided to you. It will be dispatched to you via Special delivery with no extra charges. We offer FREE delivery to the UK and Ireland on items purchased regardless of how much you spend.